Eden IP Direct Connect

Eden IP Direct Connect is the business-class Voice over IP (VoIP) connectivity solution for companies with in-house telecommunications systems seeking to drive functional improvement and cost-savings over traditional fixed-line communications.

The IPDC service connects your existing PBX (telephone switch) to Eden's IP network to provide full PSTN and inter-site calling.

In essence, the technology is a stable replacement for ISDN lines.

Key Benefits of Eden IP Direct Connect

• "Zero-rated" site-to-site calling ~ All subscribers to the range of Eden IP telecommunication services benefit from FREE site-to-site calling. This includes subscribers to Eden's FeaturePlus and Communicator services.
• Call charges are reduced to all destinations including UK and International fixed-line, other IP systems plus UK and International mobiles.
• Provisioning timescales (the time it takes from Order to Provisioning) is quicker than ISDN
• The service is highly scalable ~ the process of increasing the number of channels (the number of simultaneous calls in or out) is also much quicker than with "traditional" competing services (such as ISDN).
• Allows "leverage" of existing IT investment (ie - calls can be routed across existing site-to-site VPNs).
• Provides full emergency services support ~ including making calls to 999/112 and entry into the ESDB (the Emergency Services Database holds crucial information on a callers location to enable the Emergency Services to respond in a timely manner).
• Huge selection of DDI (inbound calling numbers) irrespective of geographic location. (The STD code you use is no longer restricted to the local BT exchange you are closest to).

Enhance Legacy Telecom Switches with Converter

Certain telephone systems are now configured to directly use IP solutions such as Eden's IPDC service but others are too old. Although the technology has existed for a while, stable business-class services are still relatively new. To address this, Eden can provide a Converter that connects to your existing telephone system and effectively "fools" it into thinking it is conencted to a traditional ISDN service when, in reality, calls are being routed across Eden's IP Telecommunications network.

A Full Solution

Eden can further enhance your telecommunications infrastructure with the provision of Non-Geographic Numbering (also known as NTS) alongside an Inbound Calling Solution to provide flexibility, resilience and call performance data as part of a single-supplier, consoldiated service ~ to find out more please contact us today