Eden FeaturePlus - Introduction

FEATUREPLUS is a hosted telephony solution designed for both the small office and home office. It enables a business to administer and control its telephony (including a whole array of calling and network features) through an on-line control panel. The service can either be provided with (existing) analogue phones or advanced IP Phones designed specifically to work with the FeaturePlus, depending on your preferences and size of office.

Key Benefits of FeaturePlus

• Increased control - Manage users and their privileges centrally, have a complete view across the business of all calls made, received and missed. Ideal for companies nervous about remote-working or who simply want to get the most out of their employees
• Increase availability - Make use of a number of calling features such as call forwarding and voicemail-to-email to ensure that you never miss a call. Staff can set and control their preferences from any computer connected to the internet. Unlike a traditional phone system, all features are provided centrally on the core network and functionality is retained in the event of losing local connectivity
• Better call handling - Handle incoming calls professionally and efficiently with features such as call hold and transfer
• Business continuity - FeaturePlus grows with your business; adding new users is quick and simple. Unlike traditional telephony and office relocations, keep your phone numbers no matter where your business moves to
• Low cost of transfer - Keep your existing published numbers when you transfer to the FeaturePlus service
• Low total cost of ownership - Without the need to purchase a phone system, alongside cost savings gained through rationalizing phone lines and reducing inter-site call costs, FeaturePlus is an affordable solution that doesn't compromise on functionality
• Instant return on investment - Fast installation of the service without the need to involve BT means businesses can get instant return on their investment.

Flexible for Users And Administrators

Each user is provided with access to an on-line control panel that enables them to control their service in real time including voicemail-to-email, call forwarding and more.

Service a dministrators can view company-wide settings, re-allocate devices and even monitor calling traffic to phones (ideal for Sales and Business Managers who need accurate and real-time activity reports).

The service is ideal for a multi-site businesses with branch offices or businesses with home/remote workers. These businesses can take advantage of remote user management (including moves, adds and changes), a unified short-code dial plan for all users and zero-rated site-to-site calls.