Eden Business Support - Business IT and Telecommunications
 
Remote Monitoring
Why monitor? Remote Monitoring for Windows Network Infrastrcuture

One of the principal objectives for any organisation is the continuous availability of key systems such as email, telecommunications and other applications central to the smooth operation of the business.

To address this area, Eden has developed a full monitoring service which can be applied on one or any number of servers across small and medium business to provide early warnings for any potential problems.
Issues discovered by the Remote Monitoring service are automatically alerted to selected recipients (including Eden) allowing early action to be taken to reduce the likelihood of system downtime.
Key Areas
The three core areas covered by Eden's monitoring service encompasses:-
  • Continuous 24x7 monitoring, such as:-
    • Failed WIndows services
    • Low disk space
    • Failed RAID array

 

Remote Monitoring - Continuous 24x7
  • Daily Health Checks, including:-
    • Backup success or failure
    • Anti-Virus success or failure
    • Disk consumption checks
    • Exchange information store size
    • Disk health checks
    • Critical event reporting

 

Remote Monitoring - Daily Health Checks
Delivering the Information
All of the above can be notifed to Eden and/or nominated IT staff along with emails detailing the results of Health checks and a full onlien dashboard displaying all monitoring checks.
To find out how your business could benefit from an improved IT, Telecommunications or converged infrastructure, contact us now.
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