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Computing Solutions.

Eden Business Support provides IT-based solutions that meet business needs including a full "lifecycle" of services, whether you require a reliable Support Service, an IT Solution or simply have a need for a particular IT Product, we aim to help.

Eden is geared around providing a lifecycle of services targetted at the technology investment made by business.

Our Approach.

Our services begin with advice and design of an overall infrastructure foundation onto which can be built specific technology systems. Typically, the technology foundation includes office and remote worker connectivity solutions alongside networks and VPNs.

Implementation and Training

Thereafter, Eden can identify, procure and supply the technology systems that support the foundation or a particular business function whether it be an IT server or printer to support the core business or desktops, laptops and PDAs for the user community.

Eden provides a wealth of knowledge and experience relating to the implementation and user training for a range of services and applications including Windows Server, Microsoft Exchange, SQL Server and Terminal Services. We all have expertise in the deployment of a number of non-Microsoft systems such as Sage's Instant Accounts and Line 50 accounting applications and the ACT! customer relationship management solution.

Ongoing Support, Monitoring and Administration

mportantly, Eden provides the support, monitoring and administrative services to ensure that ifan issue arises,it is dealt with knowledgably, promptly and recorded to identify any patterns that can assist with improving the technology systems withint he business. Our Administrative services provide a reassurance that all systems operate optimally and securely through regular, targetted updates and patching along with our Monitoring service which keeps a watchful eye on your technology services 24x7.

 

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